Ticket refunds and donations

The Hawk fire forced evacuations across northern Reno, and we know many of you are still away from home. If you hold tickets to an affected performance, this form is the quickest way to reach us.

Your tickets

Sunday 23 August 2026 at Nightingale Concert Hall

Holding tickets for a different performance? Please get in touch and we will help with that too.

How many tickets (optional)

Order number (optional)

Only if you have it to hand. We can find you without it.

What you would like us to do

Refund my tickets. We will return the money the way it was paid.

Keep it as a donation. Several patrons have asked whether they can donate the value of their tickets instead. That money goes towards the costs of the cancelled performance and towards helping the musicians and staff who were evacuated.

Some of each. Tell us how below and we will sort it out.

I would rather talk to someone. We will call or write, whichever you prefer.

How to reach you

Your name

Last name (optional)

Either an email address or a phone number is enough — whichever you can actually get to right now.

Phone

Anything else we should know (optional)

We will never ask for card or bank details on this page. Refunds are returned the way the tickets were paid for. If anyone contacts you asking for payment information on behalf of the orchestra, it is not us.